Terms and Conditions

Welcome to The Hawk Tech. By accessing and using our website, products, or services, you agree to the following terms and conditions. Please read them carefully.

General

These Terms and Conditions govern all sales, purchases, and services provided by The Hawk Tech. By placing an order with us, you acknowledge that you have read, understood, and agreed to these terms.

Products and Services

All products, including hospital furniture, autoclaves, laundry machines, and waste disposal machines, are supplied as described at the time of purchase.
Product specifications may vary slightly due to continuous improvements and updates.

Orders and Payments

Orders are processed only after confirmation and receipt of payment (unless otherwise agreed).
We provide proper quotations, invoices, and receipts for every transaction.
Secure payment methods must be used as advised by our sales team.

Pricing

All prices are quoted in the applicable currency and are subject to change without prior notice.
Discounts, promotions, or deals are valid only for the duration specified.

Delivery

Delivery timelines are provided at the time of order confirmation.
We are not responsible for delays caused by courier services, customs clearance, or other circumstances beyond our control.
Risk of loss passes to the buyer once the goods are dispatched.

Warranty

Products are covered under our Warranty Policy (details vary by product).
Warranty excludes damage caused by misuse, negligence, unauthorized repair, or natural wear and tear.

Returns and Complaints

Complaints must be reported promptly via phone, email, or our service center.
Returns or repairs will be handled according to our Complaint / Repairing (Support) policy.

Limitation of Liability

The Hawk Tech shall not be liable for any indirect, incidental, or consequential damages arising from product use.
Our liability is limited to the value of the purchased product.

Intellectual Property

All content on this website, including text, logos, images, and designs, is the property of The Hawk Tech and may not be copied or reproduced without permission.

Governing Law

These Terms and Conditions are governed by the laws of Pakistan.
Any disputes shall be settled under the jurisdiction of the courts of Faisalabad, Pakistan.

Updates

We may update these Terms and Conditions from time to time. The latest version will always be available on our website.